HelperTek, LLC contracts with law enforcement, EMS, and medical entities, and subcontracts within federal government and military organizations. 100% of our crew have therefore passed stringent requirements, with many having been previously employed and enlisted within those organizations. References available.
Furthering your online presence, implementing cyber security best practices, installing and maintaining network infrastructure, servers computers, and mobile (remote) integration. Cloud computing. Surveillance system installation, data redundancy and recovery. VOIP systems, A.I. integration, staff and volunteer training. Establishing SOP's, government security and insurance compliance. Active threat/risk monitoring. Employee time monitoring and GPS tracking, and much more. See services page for additional details.
Our crew is not only experienced in IT, but in translating and communicating that well to you and your crew so you can make educated decisions and your crew can make full use of the IT resources at their disposal.
Contracting allows for significantly reduction in labor costs and makes it easier to anticipate expected I.T. expenditures in advance.
Contracting allows us to dedicate time to you in order to respond more rapidly to urgent IT needs and proactively prevent them from happening in the first place.
Our contracts are straightforward and not penalty oriented. We want you to retain us because we do a good job, not because we have you locked in.
By dedicating time to our clients we ensure there is continuity among technicians so that you aren't left constantly bringing new IT techs up to speed every time a need arises.
Our clients can contact us and our technicians directly via our cell or other means without having to go through automation, helpdesks, third parties, or ticket systems.
As your organization grows, so does your need for technical support but employing your own or additional IT personnel may not be warranted. HelperTek fills in the gap with customized service contracts scaled to suit your needs.Contact us
HelperTek, LLC has longstanding contracts with a variety of emergency response organizations including Law Enforcement, Fire, and EMS. Beyond traditional IT support services we understand the proprietary needs, sensitivity, redundancy, and security that is crucial to these organizations not only because of our experience contracting with them, but most of our crew has previously worked for them directly. Consequently all of us here at HelperTek clear the most stringent of background checks.Contact Us
Currently serving churches, hospice, and others in the non-profit sector; we love what you do and we'd love to support you! Consultation is free, we'd be happy to talk, get coffee, and learn more about what you do and how we can help!Contact Us